Some Managerial Actions That may Cause Workplace Conflicts

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Published: 12th November 2010
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Conflict is a disagreement in which the parties involved perceive a threat to their needs, interests and concerns. Conflicts are a fact in the life of any organization and are inevitable. Businesses practice conflict management to eliminate conflicts but still there are some issues which give birth to conflicts. They are viewed as productive up to a certain level because they clarify a lot of issues and help to take preventive measures before hand but the conflicts which are unable to control and grow bigger then the organizations have to suffer.

The conflicts among the junior employees are considered to be small and less complex but as they start approaching to the higher level managers or above they keep on getting more and more complicated. That is why organizations try to resolve the conflicts and manage them before they get towards more complexity.
Some managerial actions which give birth to the work place conflicts are as follows:

1. Surprising the Employees
A lot of employees complain that they are being surprised by the top management about a certain task or project. They are not pre informed about the ongoing activity in the organization by the senior managers. This gives birth to the conflicts between managers and employees. They feel that the manager wants to take the whole credit and they do not support the manager. This situation could be handled by keeping the employees updated.

2. Making Decisions Alone
Managers in a lot of organizations think they are the one to take the decision. They do not ask the employees what they want and make the decisions alone. This gives rise to conflicts. However, it is true that a manager should take his own decisions but he should involve the subordinates in the decision making process where necessary. This builds the employee confidence and makes them feel that they are given some value.

3. Different Personal Chemistry
Conflicts among the senior managers rise when two or more persons at a managerial position are of different and strong nature. Their chemistry does not match and they want their ideas and plans to be accepted rather than any other manager. This creates conflict between them and becomes a matter of ego.

4. Disagreement about provided resources
A well known managerial action that brings up the conflicts is that the resources are not being made equally available. Some of the departments are given a lot of facilities and financial resources others are made bound by providing them low budget to carry out processes. This increases the conflicts between the departmental heads. And eventually causes the organization to suffer.

5. Personal differences
Managers in the organization have personal differences. These differences are based on race, caste, background and professional jealousy. Managers due to these personal differences or professional jealousy create hurdles in each others work. This creates further conflicts and goes against the growth and success of the organization.
For an organization to be successful, conflicts are to be resolved at every level from the lower level subordinates to the top level managers.

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